Gaia WFM for

Retail Industry

GaiaWorks Retail Workforce Management solution is designed to meet the unique challenges of multi-store operations, from optimizing staffing based on foot traffic to managing part-time staff and complex commission structures.

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Gaia WFM Stays with Retailers

With rising pressure from both market competition and increasing labor costs, retail industries have been increasingly important. Gaia WFM helps retailers solve many critical labor problems, improve the rationality of scheduling and workforce management, and ensure service and quality remain at a high standard.

Critical Challenges in Retail Workforce Management

1. Mismatched Staffing & Foot Traffic

Struggling to align staff schedules with peak customer hours, leading to lost sales or wasted labor cost.

2. High Turnover & Training

Difficulty managing high staff turnover rates and quickly onboarding temporary or part-time store associates.

3. Multi-Store Management

Lack of real-time visibility into labor data and attendance across hundreds of distributed retail locations.

4. Complex Incentive Pay

Challenges in calculating commissions, overtime, and holiday pay for diverse staff types accurately.

5. Brand Standard Compliance

Ensuring all stores adhere to corporate labor standards and service levels consistently.

Barista preparing coffee, representing complex retail labor scheduling

If you are in one or more conditions, then we encourage you to know more about how Gaia WFM can help your retail business.

Why Gaia WFM for Retailers?

AI-driven Forecast Scheduling

Generate efficient schedules
based on a store’s historical business data like employee skills, work hour conditions, customer traffic, and sale peak times and down times, etc.

Multiple Punching Methods

Support retailers with different punching methods based on their preferences such as GPS punching, Wi-Fi punching, face recognition punching, etc. Real-time working hour display.

Real-time Leave and Shift Management

Simplify the process of leave and shift requests, reduce the workload of managers and HRs, fill in shifts timely and visualize working status.

Flexible Workforce Mobile

Enable most web-based features in your smartphone, make workforce management anytime and anywhere with real-time and automated notifications.

Wall of shelves displaying colorful jars of gourmet food products, neatly organized by color

Gaia WFM Improves Efficiency for Retailers

An A.I. engine generates schedules specifically for your stores with just a single “click”

“Click and Drag” shift patterns make it easier for HR and managers

The simplified process and user-friendly algorithm improves efficiency for both people and stores

Gaia WFM Reduces Operation Costs for Retailers

Reduce the cost of manpower

Lower the cost on different stores’ operation

Improve cost efficiency on multiple solution purchases

Deli or butcher counter worker serving customers in a grocery store

Estee Lauder

Estee Lauder, founded by Mrs. Estee Lauder in 1946, aims to “bring beauty to every single woman”. It is one of the largest skincare, cosmetics and perfume companies in the world. Estee Lauder works with GaiaWorks to help them mobilize their workforce effectively and in an engaging manner.

Explore More

Smart Scheduling

Our automated scheduler module eliminates manual processes using our reliable forecasting and scheduling algorithm.

Time & Attendance

A powerful time reporting platform. Improve your attendance workflow and increase efficiency, cutting time and cost.

Labor Account

A powerful labor cost management engine.Track time by task and role, optimize cost allocation, and drive workforce efficiency.

Workforce Mobile

Access schedules, manage leave application, and complete all other WFM functions on your mobile phone.

Advanced Scheduling

An intuitive and advanced scheduling platform. Create schedules for multiple organizations with ease.

Workforce Dashboard

Powered by Power BI, Workforce Dashboard takes you on deep dive into your workforce data to help decision-makers make even smarter choices.