About GaiaWorks

GaiaWorks is a leading Chinese provider of a global workforce management cloud service. Aligning with our mission of Technology Makes a Great Workforce, GaiaWorks WFM solution focuses on solving the three critical workforce issues of how many people are needed, how many people are actually working, and how well they are doing. GaiaWorks was founded in 2009 and is headquartered in Suzhou, China, with branch offices in Beijing, Shanghai, Hangzhou, Guangzhou, Shenzhen, Hangzhou, Wuhan, Singapore, and Windsor, Canada. Its investors are GGV Capital, Tencent, Tiger Global Management, Warburg Pincus, Matrix Partners, EDBI, etc.

A Great Workforce, Gaia Works.

GaiaWorks team collaborating around a WFM dashboard and data charts

Why GaiaWorks Stands Out in the WFM Market?

The largest WFM company in Asia, with 600+ employees, R&D and service team taking up 70% in amount.

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Full Life-cycle WFM

From Planning to Performance, besides Time & Attendance.

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Leading Clients

Real-time results, numerous top clients with 100,000+ employees.

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Happy Workers

Hands-on experience in App/WeChat, No. 1 WFM App in China*.

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Satisfied Customers

Track record on churn rate, the lowest in industry means the highest customers satisfaction.

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Innovation

Machine Learning, Algorithm, co-innovate with clients all the time.

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Rapid Iteration

Your requests will become features in only 4-8 weeks.

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Key Components

Integrated with your HRIS and HRS providers.

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From China to The World

Multi-Languages & Time Zones, support your global business.

Investors

GaiaWorks investors logo : GGV
Investor logo: Tigerglobal
Investor logo: Matrix Partners
Investor logo: Tencent
Investor logo: Warburg Pincus
Investor logo: EDBI

Customers

GaiaWorks, whole-process WFM solution provider for large and super large companies in various industries, including high-tech manufacturers, FMCG, automotive, chemical, retail, luxurious, hospitality, logistics, properties, etc.

GaiaWorks customer logo wall featuring clients like BOE, BTR, JCET, AUX, Linde, Ingersoll Rand, Eaton, Longcheer
GaiaWorks customer logo wall featuring clients like Pepsico, Swire Coca-Cola, Nestlé, DFI Retail Group, Mannings, Watsons, and AkzoNobel
GaiaWorks customer logo wall featuring clients like Chow Tai Fook, Estée Lauder Companies, Shiseido, J&T Express, CapitaLand, The Ascott Limited, Cytiva, and Sodexo

Serving in 33 countries and regions across the world

GaiaWorks is providing WFM solution in 33 countries and regions over the world, including China(Mainland, Hong Kong, Macao, Taiwan), Korea, Japan, Vietnam, Philippines, Brunei, Malaysia, Singapore, Indonesia, Thailand, India, Australia, New Zealand, USA, Canada, Germany, France, Italy, Switzerland, England, Ireland and Monaco.

World map showing GaiaWorks' global service coverage in 33 countries and regions

Security & Compliance

AICPA SOC 2 Service Organization Control certification badge

SOC2 Type II & SOC 3

Security, Availability, Confidentiality Report

Explore More

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Smart Scheduling

Our automated scheduler module eliminates manual processes using our reliable forecasting and scheduling algorithm.
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Time & Attendance

A powerful time reporting platform. Improve your attendance workflow and increase efficiency, cutting time and cost.

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Labor Account

A powerful labor cost management engine.Track time by task and role, optimize cost allocation, and drive workforce efficiency.

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Workforce Mobile

Access schedules, manage leave application, and complete all other WFM functions on your mobile phone.

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Advanced Scheduling

An intuitive and advanced scheduling platform. Create schedules for multiple organizations with ease.
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Workforce Dashboard

Workforce Dashboard takes you on deep dive into your workforce data to help decision-makers make even smarter choices.