Workforce management software for complex APAC operations
GaiaWorks helps enterprises forecast labour demand, build smarter schedules, manage time and attendance, control labour costs, and support frontline teams across APAC.
WHO WE ARE
Built for the work behind every shift
Founded in 2009, GaiaWorks provides workforce management software and services for organisations with large, distributed, and operationally complex workforces. Our customers use GaiaWorks to plan workforce demand, build and adjust schedules, capture and calculate working time, allocate labour costs, and connect frontline workflows with the systems that support their operations.
WHAT WE HELP ENTERPRISES MANAGE
From workforce demand to daily workforce decisions
Workforce management is not one process. It connects the questions operations, HR, finance, and frontline managers need answered every day.
How many people do we need, when and where?
Forecast labour demand by time period, location, and role using demand signals such as sales, footfall, orders, bookings, call volumes, or production plans.
Explore Smart Scheduling →How can we build schedules around staffing requirements?
Create and adjust schedules by matching labour demand with employee availability, skills, roles, and locations, while taking account of working-time rules, rest periods, employee preferences, and fair shift allocation.
Explore scheduling workflows →How can we track actual hours worked and labour costs?
Record attendance, calculate hours worked, manage exceptions, and allocate labour hours and costs by location, department, project, or cost centre.
Explore Time & Attendance →How can we improve staffing decisions using workforce and operational data?
Compare planned and actual hours, labour costs, coverage, and business outcomes to refine demand forecasts, labour demand, and schedules while maintaining fair and workable shift patterns.
Discuss your workforce model →THE PLATFORM
A workforce operations layer for enterprise systems
GaiaWorks works alongside enterprise HCM, payroll, and operational systems. It adds the specialised workforce capabilities needed to plan demand, schedule teams, manage working time, understand labour costs, and support frontline execution.
Talk to a Workforce Specialist →Smart Scheduling
Forecast demand, create practical rosters, manage shift changes, and give managers visibility into coverage, skills, and configured workforce rules.
Time & Attendance
Capture working time, manage exceptions, calculate time-related results, and produce payroll-ready data for downstream systems.
Labour Cost Visibility & Allocation
Allocate verified time and labour costs by store, project, department, location, contract, job code, or cost centre.
Workforce Analytics
Bring planned and actual labour, overtime, attendance exceptions, workforce costs, and operational signals into reporting and decision-making workflows.
Frontline Workforce Experience
Give employees access to schedules, availability, requests, shift changes, attendance information, and approvals through mobile-first workflows.
APAC WORKFORCE OPERATIONS
Designed for local operating realities across APAC
Multi-market workforce operations are rarely managed through one standard rule set. Working-time arrangements, public holidays, rest-day treatment, overtime policies, leave rules, approval flows, languages, and payroll interfaces can vary by market, entity, site, and employee group.
Configurable workforce rules
Configure time, scheduling, leave, overtime, allowance, rest-period, and company-policy rules by entity, employee group, location, or work arrangement.
Operational control
Help managers identify exceptions, coverage gaps, scheduling conflicts, and time-related issues before they become larger operational problems.
Enterprise governance
Use role-based access, approval workflows, integration controls, and auditable workforce records to support enterprise review and governance.
INDUSTRIES
Supporting workforce-intensive industries
GaiaWorks supports organisations where workforce decisions directly affect customer experience, production capacity, labour costs, and compliance-sensitive operations.
CUSTOMER EVIDENCE
Selected customer outcomes
Operational improvements reported by individual GaiaWorks customers.
hours saved annually
Read story →reduction in time and attendance processing time
Read story →less time spent on weekly scheduling administration
Read story →reported gain in scheduling efficiency
Read story →CUSTOMERS
Trusted by enterprises across APAC
PARTNERSHIPS & INTEGRATIONS
Fit workforce operations into your technology landscape
GaiaWorks connects workforce data and workflows with the enterprise HCM, payroll, finance, point-of-sale, and operational systems already used across your organisation.
Strategic SAP Partnership
Extend SAP SuccessFactors with specialised workforce management capabilities.
SAP Gold PartnerSell, Service, and Build
SAP QPPS CertifiedVerified SAP solution
Enterprise system connectors
Connect workforce planning, schedules, calculated time data, and payroll-ready outputs with the systems around them.
SECURITY AND GOVERNANCE
Security and governance for enterprise review
Workforce data is operationally sensitive. GaiaWorks works with customers to review the controls, responsibilities, and deployment requirements relevant to their operating context.
Security credentials
Independent standards and assurance information available for enterprise review.
SOC 2 Type II
ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
FREQUENTLY ASKED QUESTIONS
Common questions about GaiaWorks
For organisations evaluating workforce management software across APAC.
How does GaiaWorks complement our global HCM, payroll, and time and attendance systems?
Is GaiaWorks suitable for large, distributed, labour-intensive, or shift-based workforces?
Can GaiaWorks integrate with SAP SuccessFactors, Workday, payroll, and other enterprise systems?
What APAC workforce management requirements can GaiaWorks support?
How does GaiaWorks support enterprise security and workforce data governance?
