Precision Scheduling.
Audit-Ready Commissions.
Engineered for the high-touch demands of Global Maisons. GaiaWorks bridges the gap between floor schedules and sales incentives, ensuring accurate, automated commissions across your complex APAC operations.
Powering 8 of the Top 10 Brands in Deloitte’s Global Powers of Luxury Goods.
TRUSTED BY 1,800+ GLOBAL BRANDS ACROSS APAC.
Admin Reduction
Reclaim hours for high-touch VIP clienteling.
Audit-Ready
Automated guardrails against APAC regulatory risks.
Accurate Payouts
Eliminate calculation errors via integrated sales and labor data.
The Invisible Drag on Boutique Performance
Leadership Buried in Spreadsheets
Boutique Directors are hired to drive revenue, not manage Excel. Manual rostering pulls leaders off the floor, leaving VIP opportunities on the table.
Traffic Without Conversion
Headcount ≠ Coverage. Missing a Mandarin speaker or Senior Advisor during peak hours bleeds conversion, regardless of how many staff are clocked in.
The “Golden Shift” Bias
Perceived favoritism drives turnover. When high-footfall shifts aren’t distributed transparently, top performers lose motivation and defect to competitors.
Commission Mistrust
When Advisors keep “shadow ledgers” to check your math, culture erodes. Manual calculations for cross-store transfers create friction that distracts from selling.
Designed for the Modern Luxury Workforce
Liberate Leaders from the Back Office
Your most expensive talent shouldn’t be wrestling with spreadsheets. GaiaWorks automates complex rostering logic, returning 5+ hours per week to your Directors so they can focus on coaching the floor and engaging VIPs.
Intelligent Auto-Rostering
Align staffing perfectly with foot traffic and sales targets in seconds, not hours.
Real-Time Shift Management
Handle leave and shift swaps directly via mobile, without leaving the floor.
Proactive Compliance Guardrails
Prevent violations before they happen with automated alerts for overtime and rest period breaches.
Empower Advisors with Clarity and Control
A frictionless mobile interface designed for the modern Client Advisor—blending seamless utility with sales motivation.
Discreet Mobile Clock-in
No fingerprint scanners—just seamless, geofenced mobile clock-ins that maintain your boutique’s aesthetic.
Live Incentive Visibility
Gamify performance. Advisors can track daily earnings and tier progression in real-time, driving sales momentum.
Staff Autonomy
Give staff control over their work-life balance with instant shift swaps and leave requests via the app.
Precision, Compliance, and
Performance-Driven Experiences
Align Talent with Footfall
- Traffic-to-Staff Optimization
Sync rosters with real-time footfall data. Ensure your best “Closers” are on the floor during peak conversion hours, minimizing missed revenue opportunities.
- Intelligent Zoning & Role Management
Assign Senior Client Advisors to high-value zones (e.g., High Jewelry) while automating support roles for operations, creating a frictionless client journey.
- Fairness as a Retention Tool
Eliminate favoritism complaints. Algorithmically rotate “Golden Shifts” (weekends/holidays) fairly among the team to protect top-talent retention.
Invisible Compliance & Cost Control
- Seamless Mobile Clock-In
Maintain your boutique’s premium aesthetic. Employees clock in seamlessly via their smartphones using geofencing or Bluetooth beacons—no clunky hardware required.
- Multi-Cost Center Allocation
Automatically track and split labor costs when staff support VIP events, pop-ups, or neighboring boutiques, ensuring accurate P&L reporting.
- Proactive Risk Mitigation
Trigger instant alerts for overtime or rest-period violations before they occur, keeping your operations audit-ready and penalty-free.
Incentive Compensation Management (ICM)
- Automated Commission Engine
Handle complex logic—including accelerators, spiffs, and team pools—without spreadsheet dependency or manual calculation errors.
- Seamless Attribution Logic
Automate fair commission attribution for cross-store transfers and private viewing events, ensuring every contribution is accurately rewarded.
- Real-Time Earnings Dashboard
Empower Client Advisors with mobile access to track their daily commissions and tier progression, instantly boosting sales motivation.
From “Hours Worked” to “Cost of Sales”—Instantly
Stop reconciling spreadsheets. GaiaWorks fuses verified attendance data with sales performance, giving you a real-time, audit-proof view of your Total Cost of Workforce. Accelerate payroll cycles and understand the true profitability of every shift.
Talk to a Luxury Solutions ExpertTrusted by the World’s Leading Maisons
13,000 Advisors. 10 Countries. One “Schedule-to-Pay” Loop.
Fragmented rostering across department store counters created operational blind spots. GaiaWorks consolidated disparate legacy systems into a single platform. We automated complex mall-hour logic and integrated attendance data directly with incentive calculations—eliminating payroll friction and ensuring audit-readiness at scale.
Converting Back-Office Admin into Front-Line Revenue.
Boutique Directors were trapped in administration, guessing at coverage. GaiaWorks AI reversed this dynamic by automating rosters based on predictive footfall. This liberated 70% of management time for VIP clienteling and ensured equitable distribution of high-traffic “Golden Shifts,” directly supporting talent retention.
Enterprise Architecture. Regional Data Sovereignty.
Don’t rip and replace. GaiaWorks deploys as a native logic layer, syncing bi-directionally with your global HCM while isolating sensitive data to comply with local APAC regulations.
INTEROPERABILITY
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Certified HCM Connectors
Native, bi-directional sync with SAP SuccessFactors, Workday, and Oracle. Automate user provisioning and master data updates without flat-file transfers.
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Real-Time Revenue Attribution
Ingest transaction data directly from POS to the Commission Engine. Close the loop between “shift worked” and “sales made” instantly.
GOVERNANCE
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ISO & SOC 2 Certified
Full adherence to ISO 27001 and SOC 2 Type II standards. Data is encrypted at rest and in transit, ensuring complete enterprise-grade protection.
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Multi-Jurisdictional Compliance
Navigate the fragmented APAC regulatory landscape. Localized hosting infrastructure ensures strict adherence to PIPL (China), HKPDPO, and PDPA.
Frequently Asked Questions
GaiaWorks ICM handles non-linear accelerators, team pools, and category-specific multipliers natively. We eliminate the need for manual spreadsheet interventions by automating calculation logic, ensuring sales motivation remains high with daily, transparent earnings visibility.
Our Dynamic Cost Allocation automatically tracks and cross-charges hours to the correct localized P&L center. Whether it’s a pop-up, a private viewing event, or a flagship store support shift, the labor cost follows the employee instantly, ensuring accurate financial reporting.
Compliance is built into our core engine, pre-configured with localized statutory rules for every APAC market. Proactive ‘Compliance Locks’ alert Boutique Directors before thresholds—like excessive overtime or rest-period breaches—are reached, mitigating both legal and reputational risks.
GaiaWorks AI predicts daily footfall spikes and automates roster creation to match specific skill sets—like language speakers or Senior Advisors—to peak traffic zones. This ensures your best performers are on the floor when conversion opportunities are highest, reclaiming up to 70% of management time for actual clienteling.